Published in Sinch Blog·1 day agoWhat is a System Metric and why do we use it at Sinch?Hello, I’m Regis Gabetta from the Engineering team and I’m currently working in Sparta/Engineering team as a Senior Software Development Analyst. I have been working with our Latam platforms since February 2018. Hello, I’m André Satorres, and I’m also working in the Sparta team. …Metrics6 min read
Published in Sinch Blog·Sep 21Working with product at SinchHere at Sinch, we have several products running in different regions of the world and the focus of the Product team is to integrate those different technologies and solutions to build a scalable and impactful offer to our clients, no matter where in the world they are. Sinch has acquired…Product Management2 min read
Published in Sinch Blog·Sep 203 leadership lessons learned from my journey at SinchHi! My name is Carla, I’m 23 years old and I’m part of the tax/finance team at Sinch Latam. Today in the area I work in I support the company with tax compliance. The management of tax processes, subpoenas, inspections, messages received from government agencies and tax opportunities connect me…Culture3 min read
Published in Sinch Blog·Sep 16Culture is what creates any organizationCulture is what makes an organization successful. So, when I decided to be a part of Sinch, the values of the organization appealed to me the most — Dream Big, Win Together, Keep it Simple and Make it Happen. I believe Sinch values help create a robust culture for the…Culture4 min read
Published in Sinch Blog·Sep 14My experience as a Sales Regional VP at SinchI am Sean, Sales Regional Vice President in Sinch’s APAC region based in Singapore, but I am originally from Ireland. I have always been a very inquisitive guy, and while growing up we did not have Wikipedia and Google, so I spent most of my free time reading books, encyclopedias…Culture4 min read
Published in Sinch Blog·Sep 12My routine as a Full Stack Developer at SinchI’m Robert Kaminski, and I work at Sinch as a Full Stack Developer in the Entreprise & Messaging BU. I consider myself to have always been a technical person — even as a child, I would like to do technical repair on bicycles and stuff like that. …Full Stack Developer4 min read
Published in Sinch Blog·Aug 11Improve Visualizations by Filling GapsIn our previous article we discussed how to calculate the Retention or Churn of our products. In this article, we’ll learn how to to improve our actual visualization and get better insights from the previously calculated Churn. This is going to be done by using SQL to fill the months’…Churn4 min read
Published in Sinch Blog·Jul 19The essential to Win Together in a Global CompanyI’m Ben Davies, and I work at Sinch as the Global Website Product Owner, based in Stockholm. I come from England and have lived and worked in a few countries previously, so I’d say that my identity is quite international. That’s probably why working at Sinch suits me quite well…Product4 min read
Published in Sinch Blog·Jul 15Data Science: The foundation of any effective personalized Marketing StrategyFor today’s marketers, personalization is simultaneously the gold standard and a white whale: there’s a general consensus that it’s worth striving for, because of the enhanced customer engagement and conversion rates that it drives, but marketing teams are often left scratching their heads at exactly how to achieve it. Filling…Marketing Strategies4 min read
Published in Sinch Blog·Jul 11Why my team at Sinch decided to add WeChat Support to our productIt’s time for contact centers to move beyond telephony and messages in bottles. In 150 B.C., the ancient Greeks devised a complex system of smoke signals known as the “Polybius square” — wherein alphabetic characters were converted into numeric characters by a person wielding a pair of flaming hand-held torches. …Omnichannel4 min read
